Manage and lead a team of customer service reps on a daily basis. Participate in a rotational training program covering all aspects of customer service management. Set goals and provide mentoring / coaching. Perform quality monitoring on team members and provide feedback. Audit department processes and identify areas for improvement. Assist in the recruiting process to fi

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Develop foundational knowledge of Uline's products, systems, processes and customers through hands on work in customer service, operations, analytics and other aspects of the business. Learn Uline's business from the ground up through extensive customer interaction and product training to prepare you for future placement within the organization. Work on cross functional p

Manage and review operational practices and procedures to identify opportunities to maximize service while maintaining a customer first focus. Examine data to identify meaningful trends and improvement opportunities across customer service and the business and communicate them effectively. Support the Operations Manager with day to day activities and serve as primary deci

Oversee the Creative Web team in the development of online marketing materials while upholding brand standards. Collaborate with key stakeholders to bring creative visions to life. Manage the development of page flow, site structure and transition of print to digital. Direct ecommerce solutions supported by web based promotions, page layouts and other creative assets. Gui

Direct Uline's Creative department, leveraging in depth industrial product knowledge, along with industry trends and standards, for all company marketing channels. Collaborate with other key business leaders to set merchandising and design direction for over 40,000 B2B products. Approve all catalog pages, direct mail, web design, art, photo and copy materials to uphold br

Conceptualize and design layouts within the Uline brand for catalogs, direct mail and digital marketing, as well as internal company materials. Partner with Photography team on set to execute vision. Implement design changes as indicated by client and / or Art Directors. Oversee projects when needed to ensure clients' requests are accomplished and on schedule. Mentor and

Design and construct web pages, emails and digital marketing pieces. Collaborate with various teams to design concepts with business goals in mind. Implement design changes and update on going website graphics. Present digital marketing campaigns to management. Coordinate with Photography team to develop new image concepts for digital assets. Mentor and inspire associate

Manage and mentor team of Product Marketing Associates. Review and direct designs for catalog layout, web pages, flyers, stuffers and emails. Serve as liaison between Merchandising and Creative in the new product selection process. Maintain open, efficient communication between various departments on new and existing product development and web marketing. Conceptualize ne

Produce high quality images that capture the client's vision while upholding Creative department goals and maintaining Uline brand consistency. Collaborate and contribute creative vision, technical skill and operational support with entire team to accomplish a variety of photo assignments. Explore trends and evolve photo ideation for collaboration with design / creative t

Demonstrate sound production principles to produce high quality images. Complete retouching of high resolution digital files. Review new photography and color correct to match product samples. Add paths and shadows. Ensure final print projects contain proper images. Proof for quality and color accuracy. Track photos for our 892 page catalog from concept to completion. Ide

Art direct visual content for Uline's catalog and one of the largest ecommerce websites in the U.S. Partner with Product Managers to understand project request goals and gather samples for photography. Create, submit and route photography requests and bring them to life in collaboration with the Photo Studio team on set. Manage Image Project Coordinators and their project

Guide, direct and empower a photo studio team of 20+ employees to produce industrial product and lifestyle photography for B2B omnichannel marketing. Collaborate with the Creative, Merchandising and Product Marketing departments to identify objectives and communicate photo project expectations. Lead multiple projects from conception to completion in a creative, productive

Cultivate creative ideas and translate conceptual input into high quality designs for a wide range of print and digital projects. Develop photo concepts and work with photography team to execute the vision. Adjust and manage workload daily to account for deadline changes. Prepare for and participate in meetings to review creative projects with upper management. Assist oth

Proof all print and web materials for proper spelling, punctuation and color accuracy. This includes catalogs, pamphlets, stuffers, advertising and promotional material, as well as our website. Learn catalog scheduling, trafficking with fast deadlines and managing our marketing mail plan materials. Independently ensure projects remain on schedule from start to finish. Wor